A master of client relationships and workflow optimization, Jessica has been a driving force in the accounting industry since 2007. She thrives on building strong client relationships and creating seamless workflows that empower clients to excel. Over the years, she has cultivated lasting relationships with Kindred’s diverse business portfolio, ensuring clear, professional communication that fosters trust and satisfaction. For example, Jessica recently streamlined the onboarding process for a new client with multiple subsidiaries, reducing their onboarding time by 40% and ensuring a seamless transition. She’s a master of efficiency, expertly refining workflows and optimizing processes to enhance client experiences. By implementing innovative solutions, she has boosted productivity by 15%, allowing teams to dedicate more time to providing personalized client support. Her deep understanding of the accounting industry enables her to anticipate client needs and proactively address potential challenges. She’s got a knack for finding smarter ways to do things, and her dedication to client satisfaction is unmatched.
When she’s not whiteboarding workflows, Jessica and her husband can be found celebrating their daughters’ victories on the lacrosse field and proudly watching them show their prize-winning pigs at the 4-H fair.